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Apology Email for Sending Wrong Attachment – How to Write It Professionally

Apology Email for Sending Wrong Attachment – How to Write It Professionally

Jennifer Michele-author-image Jennifer Michele
Aug 12, 2025
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Mistakes happen, even in professional conversations. One significant error is sending an email with the wrong attachment, which can lead to confusion or inconvenience for the recipient. In such cases, sharing a clear and polite apology email is significant.

A well-written apology helps maintain trust and professionalism. It also indicates that you take responsibility for the mistake. This article provides a comprehensive guide on writing an effective apology email for sending the wrong attachment.

Made a mistake and sent the wrong attachments? Discover how to apologize thoughtfully via email and maintain professionalism with our comprehensive guide!

Apology Email for Wrong Document

Sometimes, we share the wrong document by mistake, which may confuse the receiver or cause a delay. In such situations, it is essential to apologize quickly and clearly. Your email should clarify the error and send the correct document in the same message. Keep your tone effective, polite and professional. This will assist in maintaining good communication and avoiding misunderstandings.

Below are apology emails for the wrong documents that you can implement in your work:

  1. Please disregard the previous email; the correct document is now attached.
  2. The wrong file was sent in my last email, please see the correct version here.
  3. My mistake, the attached document is the one you need.
  4. I apologize for the mix-up; please find the right document attached.
  5. Sorry about that, the original attachment was incorrect.
  6. I'm sorry, I sent the wrong document; here is the correct one.
  7. Please find the correct document attached; my apologies for the previous error.
  8. My sincerest apologies for sending the wrong file; this is the one you requested.
  9. I'm writing to correct an error; the previous document was incorrect, and this is the right one.
  10. My fault entirely, please use this newly attached document instead of the previous one.

Apology Email for Incorrect File

Sending the wrong file can happen when working under pressure or maintaining multiple tasks. To fix it, write an email that begins with a sincere apology. Send the correct file and share any extra details to avoid further confusion. Keep the message short but clear and professional. A quick response indicates responsibility and respect for the recipient's time.

Here are some email apology messages for mistake to send incorrect files that you should use:

  1. Please accept my apologies; the wrong document was attached to my last email.
  2. I apologize for the confusion; the correct file is now attached to this email.
  3. Sorry about that, the file in my previous email was incorrect, here is the proper one.
  4. I'm writing to correct my error; please use this newly attached document.
  5. Please disregard the previous email and its attachment; this is the correct file.
  6. I apologize for sending the wrong document; the correct version is attached here.
  7. My sincerest apologies for the mix-up; the correct file is now included.
  8. The file I sent earlier was wrong; please find the accurate one attached now.
  9. I am very sorry, but I sent the incorrect file, this is the proper one.

Sample Apology Email for Wrong Attachment

Sending the G attachment to your head or colleagues can hurt your work. You work. You should clarify your mistakes and resend the email, ensuring it is professional. Begin with a professional greeting, followed by an apology for your mistake. Attach the correct file and clarify briefly what happened. Thank the recipient for their understanding. This will keep the email professional and effective.

Below are some samples of apology emails for sending the wrong attachments:

Direct and Concise

Subject: Correction: Incorrect file attached

Dear [Name],

Please accept my apologies for the error. The document attached to my last email was incorrect. I have now attached the right file, "[Document Name]," to this email.

Thank you for your understanding.

Sincerely,

[Your Name]

Acknowledging the Error and Providing the Correct Information

Subject: Follow-up: Correct document for [Project Name]

Hello [Name],

I am writing to correct an error in my last email. The file I previously sent was incorrect. The accurate document, which is titled "[Document Name]," is attached here for your review.

My sincerest apologies for any confusion.

Best regards,

[Your Name]

More Formal and Apologetic

Subject: My apologies for the wrong attachment

Dear [Name],

Please disregard the previous email and its attachment. I mistakenly sent the wrong file. The correct document is now attached for your reference.

I apologize for any inconvenience this may have caused.

Kind regards,

[Your Name]

For a Critical Situation

Subject: Urgent: Corrected file for [Task Name]

Hi [Name],

I apologize for the oversight. The file attached in my previous email was incorrect and could lead to issues if used. Please delete that attachment and use the correct file attached to this email.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

Brief and to the Point

Subject: Correction: The correct [Document Type] is attached

Dear [Name],

I apologize for sending the wrong document earlier. The correct version, "[Document Name]," is now attached.

Thank you,

[Your Name]

Emphasizing the Correctness of the New File

Subject: New File: Correct version of [Document Name]

Hello [Name],

I'm sorry for the mix-up with the files. The attachment in my last email was incorrect. Please find the proper version of "[Document Name]" attached here.

I appreciate your time and understanding.

Best regards,

[Your Name]

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Professional Apology Email Wrong Attachment

When writing a professional apology email, your language should be formal and polite. Start by admitting the mistake and apologizing for the inconvenience. Send the correct attachment quickly to resolve the issue. Try to provide accurate information and make excuses if anything happens; instead, focus on the solution. This approach indicates you value professionalism and the recipient's time.

Here is a professional apology email when you send the wrong attachments in your business:

  1. I apologize for the confusion; the correct file is now attached to this email.
  2. Sorry about that, the file in my previous email was incorrect, here is the proper one.
  3. I'm writing to correct my error; please use this newly attached document.
  4. Please disregard the previous email and its attachment; this is the correct file.
  5. I apologize for sending the wrong document; the correct version is attached here.
  6. My sincerest apologies for the mix-up; the correct file is now included.
  7. I am very sorry, but I sent the incorrect file, this is the proper one.
  8. I apologize for the oversight; please use the correct file attached to this email.
  9. The attachment in my last email was incorrect, so here is the right one for your reference.

Apology Email Subject Line Wrong Attachment

The subject line of your apology email should be formal and precise. Use phrases like "Correction: Updated Attachment" or "Apology – Correct File Attached." This helps the recipient notice and open the email instantly. Avoid vague words that can confuse. A good subject line will certainly ensure your apology is seen and acted upon immediately.

Here are some apology email subject lines for wrong attachments that help you to apologise for your mistake:

  1. Correction: The correct file is attached.
  2. My apologies, wrong attachment sent.
  3. Incorrect file sent, my apologies.
  4. Apology: Corrected document attached.
  5. New file for [Project Name].
  6. Right file, my mistake.
  7. Follow-up: Correct document for your review.
  8. Correction for our recent correspondence.
  9. My error, the proper document is here.
  10. Please disregard the previous attachment.
  11. Urgent: Corrected file for [Document Name].
  12. The correct version is attached.

Follow-Up Email After Mistake

Sometimes, despite sending an apology, it's best to send a follow-up email. This demonstrates that you care about the receiver's satisfaction and want to confirm they received the correct file. Keep it polite and professional, just asking if everything is now in order. It also enables them to raise any other concerns. A follow-up develops trust and good working relationships.

Below are some follow-up email messages after mistakes that you should follow:

  1. I'm writing to fix a mistake in my previous message.
  2. This email is a follow-up to address an error in my last communication.
  3. Just wanted to clarify something from my previous email.
  4. My mistake, I'm following up with the accurate details.
  5. I'm sorry, my previous email contained an error; the correct information is below.
  6. I wanted to quickly correct a detail from our last email.
  7. I apologize for the oversight and am providing the correct information here.
  8. Please accept my apologies; this follow-up contains the right information.
  9. I'm writing to amend an error in our recent correspondence.
  10. Please disregard my last message; here is the corrected version.

Keep these examples saved so you can instantly correct mistakes and keep strong relationships with clients or colleagues.

Read Next: How to Write an Apology Message for Missing Anniversary?

Frequently Asked Questions

Q: What tone should I employ in my apology email?

Be polite, professional, and sincerely send an apology email.

Q: Is it necessary to follow up after the apology?

Yes, if you need to confirm the recipient received the correct file.

Q: How to apologize for sending the wrong file via email?

Admit the mistake, apologize politely, and attach the correct file in the same email.

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